Privacy Policy

Delmarva Sustainability Solutions, LLC ("Delmarva Sustainability Solutions," "we," "us," or "our") provides sustainability consulting, business coaching, and agricultural and conservation expertise to farms and businesses in the Delmarva and Chesapeake Bay region.

This Privacy Policy explains what information we collect through www.delmarvasustainability.com (the "Site"), how we use it, and the choices you have. By using the Site, you agree to the practices described here. If you do not agree, please do not use the Site.

This policy covers the Site only. Information we receive while performing consulting services for a client is governed by our agreement with that client.

Information we collect

Information you give us. When you fill out a contact form, request a consultation, sign up for our newsletter, or email or call us, we collect what you choose to provide. This typically includes:

  • Your name, email address, phone number, and mailing address

  • Your farm or business name and location

  • Details you share about your operation and the services you are interested in

  • The contents of your message

Information collected automatically. Like most websites, the Site automatically collects certain technical information when you visit:

  • IP address and general location (city or region)

  • Browser type, device type, and operating system

  • Pages viewed, time spent on the Site, and the page that referred you

  • Dates and times of visits

We do not collect payment card information through the Site. We do not knowingly collect sensitive personal information such as Social Security numbers, health information, or financial account numbers through the Site. Please do not send it to us through the contact form.

How we use information

We use the information we collect to:

  • Respond to your questions and requests for consultation

  • Provide, schedule, and follow up on our services

  • Send newsletters, updates, and educational content you have signed up for

  • Operate, maintain, and improve the Site

  • Understand how visitors use the Site

  • Protect the Site against misuse, fraud, and security threats

  • Comply with legal obligations

We do not use your information for automated decision-making that has legal or similarly significant effects on you.

How we share information

We do not sell your personal information, and we do not share it with third parties for their own marketing.

We share information only in these situations:

  • Service providers. Companies that help us run the Site and our business, such as website hosting, form processing, email delivery, and analytics providers. They may use your information only to perform services for us.

  • Legal requirements. When required by law, subpoena, or court order, or when necessary to protect our rights, property, or safety, or that of others.

  • Business transfers. If the business is sold, merged, or reorganized, information may transfer to the successor, which will remain bound by this policy for information collected under it.

  • With your consent. For example, if you ask us to introduce you to a partner agency, cost-share program, or other professional.

We do not share information about your farm or business with government agencies or regulators unless you direct us to or the law requires it.

Cookies and analytics

The Site uses cookies and similar technologies. Cookies are small files stored on your device that help a website function and help us understand how it is used.

We use:

  • Essential cookies that the Site needs to load and function properly

  • Analytics cookies from [analytics provider] that tell us, in aggregate, how visitors find and use the Site

We do not use advertising cookies or sell data to advertisers.

Most browsers let you block or delete cookies through their settings. If you block cookies, some parts of the Site may not work as intended. The Site does not currently respond to browser "Do Not Track" signals.

Data retention and security

We keep personal information only as long as needed for the purposes described in this policy, or as required for legal, tax, or business recordkeeping. When we no longer need it, we delete it or remove the details that identify you.

We use reasonable administrative and technical safeguards to protect your information, including encrypted connections (HTTPS) and access limited to people who need it. No website or method of transmission is completely secure, and we cannot guarantee absolute security.

If a data breach affects your personal information, we will notify you as required by applicable law.

Your choices and rights

Marketing emails. You can unsubscribe from our newsletter at any time using the link at the bottom of any email, or by contacting us. We may still send you messages about services you have requested.

Access, correction, and deletion. You may ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. Contact us using the details in section 11. We will respond within a reasonable time and may need to verify your identity first. We may keep information we are legally required to retain.

State privacy rights. Depending on where you live, state law may give you additional rights over your personal information, such as the right to obtain a copy of it or to opt out of certain uses. We will honor requests as required by the laws that apply to us, and we will not discriminate against you for making one.

Visitors outside the United States. The Site is operated in the United States and intended for U.S. visitors. If you use it from elsewhere, your information will be processed in the United States.

Children's privacy

The Site is intended for adults and businesses. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, contact us and we will delete it.

Third-party links

The Site may link to other websites, including government agencies, conservation programs, and industry partners. We are not responsible for the privacy practices or content of those sites. Review their privacy policies before sharing information with them.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page and update the effective date at the top. Your continued use of the Site after a change means you accept the updated policy.

Contact us

Questions or requests about this Privacy Policy can be sent to:

Delmarva Sustainability Solutions, LLC Email: info@delmarvasustainability.com Phone: 302.484.7550